Health systems tackling workforce readiness implement AI literacy and tool-specific training to ensure responsible, effective use across roles.

CANOPY reports AI will transform the workplace by 2026, enhancing productivity, reshaping culture, and requiring new skills ...

RingWEM includes native AI Quality Management, AI Workforce Management, AI Interaction Analytics, and Screen Recording “Focus on customer experience and employee engagement is what separates ...

Mercans has introduced a new artificial intelligence-driven global workforce and leave compliance solution, positioning time ...

The integration of AI agents within the enterprise is rapidly transforming the way businesses operate. AI agents, with their ability to automate tasks, analyze data and enhance decision-making, will ...

We are excited to show how AI-powered contact center technology can help businesses improve customer experience, ...

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (RNG), a global leader in AI-powered business communications, today announced the acquisition of CommunityWFM, a cloud-based, AI-first contact ...

In behavioral healthcare, where people are both the focus and the workforce, managing staff efficiently while maintaining ...

Salesforce is cutting fewer than 1,000 roles across marketing, product, data, and Agentforce related teams as it sharpens its ...

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced RingWEM, a next-generation offering that leverages and extends the recent acquisition of ...