Remedy, a BMC business unit, built the Action Request System (AR System) as a development platform and as the foundation for Remedy's packaged applications for customer support, IT service management ...
BMC Software's acquisition of Remedy in 2002 cemented BMC's Business Service Management (BSM) strategy, which aims to help companies manage their IT needs from a business perspective. Remedy's Vice ...
It’s been a year now since BMC Software Inc. in Houston officially acquired the Remedy business services management division from Peregrine Systems Inc. (see story), and since that time, the Remedy ...
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