The Gartner "Hype Cycle" has long been a good way to look at capabilities and think of whether we are in the early days, in the hype, when a new technology has promise but the standards and ...

Chairman, CEO, Co-Founder at Finicity, leading the drive toward better data access and insights for better financial decision making. We may be living in a more hyper-connected world than ever before, ...

As the U.S. banking industry becomes increasingly concentrated into fewer, larger firms, federal regulators must reform the process by which they approve new mergers. The office buildings for Bank of ...

Citigroup Inc. C has simplified banking process by introducing Relationship Tiers. This along with retiring account packages has enabled enhancement of customer experience. New customers can ...

The banking process has changed vastly in recent decades, first with online banking and now app-based services. With these changes though, has come something of a regression in customer experience and ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Khadija Khartit is a strategy, investment, and funding expert, and an educator of fintech ...