According to CRM.org, 97% of companies that use customer relationship management (CRM) platforms met or exceeded their sales goals in the past year. Only 3% fell short. How can you make sure you're in ...

Discover the main differences between CRM and ERP and learn how each system has benefits that can enhance your business operations in our comprehensive guide. Customer relationship management (CRM) ...

Discover the four types of CRM software available and learn how to choose the right one for your business needs. Explore key considerations and features to make an informed decision. All customer ...

Today’s sales teams need tools that give them a clear idea of what’s happening every day, automation to carry out redundant tasks, and AI to help them work smarter and close deals faster. Old-school ...

CRM platform coverage explores HubSpot ecosystem features, sector adoption dynamics, and Russell 1000 classification context within enterprise software infrastructure and workflow integration trends.

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Marketing, sales, and customer service teams require accurate, up-to-date information for effective interactions with leads and clients. However, updating records is challenging and time-consuming if ...

Customer relationship management (CRM) software is designed to help businesses capture leads, communicate with customers and grow revenue. While some CRM platforms offer comprehensive solutions for ...

Salesforce's competitive edge lies in its CRM solutions, with solid market leadership and expected profitability growth. AI has various applications in CRM, including increased sales, productivity, ...

Our research shows that Zoho CRM is better than Pipedrive with more features, customizability, and ease of use in our testing. In fact, our data showed that Zoho is the best CRM for small business, ...

As you might’ve been able to guess from the name, Less Annoying CRM takes a unique approach to the customer relationship management game. This particular CRM is designed to avoid the typical pitfalls ...