Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

As the manufacturing industry increasingly becomes digitized, traditional, compliance-focused risk management may no longer ...

As we observe the global financial pressures, rapid changes in geo-political situation, ESG, and the Web 3.0 (with NFTs, DeFi, AI, the Metaverse, crypto and open blockchain) continue to morph and ...

Risk management should not just be a checklist to be compliant. Rather, it should be a source of value, inextricably tied to your business strategy. Purpose-driven and customer-centric risk management ...