Technology changes quickly, but the principle of the jobs-to-be-done framework remains steady: Customers don’t buy software; ...

I, like many of you, have had a lot of different types of jobs in my lifetime. Back before my university and professional life began, I had a long string of what some might deem to be “crummy” jobs (e ...

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John Lewis & Partners is rolling out a new supplier engagement programme to all of its 120 UK manufacturing suppliers. Called Better Jobs, the scheme is designed to replace traditional ethical audits ...

A workplace competency is a description of a required skill, attribute or behavior for a specific job used to define and measure an individual's effectiveness. Competencies are arranged into a ...