Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Every enterprise-wide IT project implementation must be undertaken only along with a robust and detailed change management procedure. Failure to do so could lead to disastrous consequences such as a ...

In my last post I introduced communities of practice as a tool for change management. Today I’d like to go deeper and share specific ways CoPs can help companies become more change-agile. The Prosci ...