Embedded in the Genesys Cloud CX™ platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower contact center agents SUNNYVALE, Calif., Nov. 01, ...
eGain Knowledge Hub™ fills a huge gap in digital customer engagement, while eliminating chaos from islands of knowledge and customer context SUNNYVALE, Calif., Sept. 07, 2021 (GLOBE NEWSWIRE) -- eGain ...
The International Financial Reporting Standards Foundation unveiled an IFRS Sustainability Knowledge Hub to encourage use of the International Sustainability Standards Board frameworks for disclosing ...