It was once billed as the call center of the future. But now it’s very future is in doubt. TELUS International Inc. has given 267 employees layoff notices at its Folsom call center, where workers ...

Further growth potential positions TELUS International for a future initial public offering targeted in the next 12-24 months “This is an exciting day for our entire Competence Call Center team as we ...

Telus International, a branch of a Canadian telecommunications company, is opening a call center in Las Vegas that is expected to add 1,000 jobs to the local economy over the next five years. The ...

Telus International has purchased the European customer relationship management firm Competence Call Center (CCC) for approximately US$1 billion, the largest acquisition the Canadian company has ever ...

Canadian BPO and ITO operator Telus International has snapped up Irish call center provider Voxpro. While no financial details of the deal were disclosed, industry insiders estimate the deal was worth ...