Our client had not added salt to their water softener in about a year, and the entire top of the brine tank had formed a solid salt bridge. We spent about 30 minutes adding water, draining, and chipping away until the bridge finally broke apart. Salt bridging is more common than people think and it can quietly stop your softener from doing its job. When a bridge forms, the salt never dissolves into the brine solution, which means the softener cannot regenerate correctly. That leads to hard water
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Our client had not added salt to their water softener in about a year, an…
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